UK POSTAGE COSTS

All purchases are sent via Royal Mail

DELIVERY SERVICE DELIVERY COST DELIVERY TIMES
Standard (under £40) £3.95 3-5 working days*
Standard (over £40) FREE 3-5 working days*
Express (mainland UK only) £7.95 Next day**

 

*Not including Bank Holidays

**Unfortunately we are unable to offer this service to customers in Northern Ireland, the Republic of Ireland, the Scottish Highlands, Inverness, Aberdeen, the Scilly Isles, the Channel Islands, British Isles and BFPO addresses.

 

Delivery

  • Parcel tracking information will be sent via email on despatch of your order.
  • A signature is required upon receipt of your order.
  • If you’re not in your order will be left with a neighbour or held at your local delivery office. A card will be left to let you know that an attempt to deliver has been made.

 

DELIVERY RESTRICTIONS

  • We are unable to deliver to PO Box addresses.
  • Deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands and Northern Ireland may take a little longer

 

EXPRESS DELIVERY

  • Express orders placed before 2pm Monday to Thursday will be delivered the next day.
  • Express orders placed after 2pm on Thursday will be delivered the following Monday and orders placed on Friday, Saturday and Sunday will be delivered on the following Tuesday.

 

INTERNATIONAL POSTAGE COSTS

We offer shipping options to almost every country on the globe. Deliveries outside of the UK are costed by region.

DELIVERY REGION DELIVERY COST DELIVERY TIMES
EUROPE (under £20) £10 4-6 working days*
EUROPE (over £20) £13 4-6 working days*
USA £20 7-10 working days*
Rest of World £20 7-10 working days*

 

*Not including Bank Holidays

 

IMPORT DUTY/TAXES

Please note that there may be import duty or local taxes charged for deliveries made outside of the European Union. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country. For any queries you may have, we recommend that you contact your local customs office.

 

FAILED DELIVERY / LOST ITEMS?

It is very important that you supply us with the correct address and postcode! TORIE JAYNE DESIGN unfortunately cannot be held responsible for lost items due to incorrect/incomplete delivery addresses being supplied. What you enter at checkout is what goes on the label so please be careful! Please check your order confirmation e-mail and contact us immediately if you notice any errors or missing information. Unfortunately once the item is dispatched we will be unable to make any changes.

If you are having your order delivered to a work address the business name must be supplied.

 

EUROPEAN SHIPPING COUNTRIES

Albania Andorra Armenia
Austria Azerbaijan Azores
Balearic Islands Belarus Belgium
Bosnia-Herzegovina Bulgaria Canary Islands
Corsica Croatia Cyprus
Czech Republic Denmark Estonia
Faroe Islands Finland France
Georgia Germany Gibraltar
Greece Greenland Hungary
Iceland Irish Republic Italy
Kazakhstan Kosovo Kyrgyzstan
Latvia Liechtenstein Lithuania
Luxembourg Macedonia Madeira
Malta Moldova Monaco
Montenegro Netherlands Norway
Poland Portugal Romania
Russia San Marino Serbia
Slovakia Slovenia Spain
Sweden Switzerland Tajikistan
Turkey Turkmenistan Ukraine
Uzbekistan Vatican City State  

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